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This report draws on the experiences of a focus group of 39 representatives with responsibilities for internal quality assurance at EUA member institutions. It examines the key challenges faced the role internal quality assurance played in ensuring that quality standards were maintained and how quality assurance practices supported university communities in their work. It concludes with key lessons learnt and a reflection on what lies ahead for internal quality assurance.

This report draws on the experiences of a focus group of 39 representatives with responsibilities for internal quality assurance at EUA member institutions. It examines the key challenges faced the role internal quality assurance played in ensuring that quality standards were maintained and how quality assurance practices supported university communities in their work. It concludes with key lessons learnt and a reflection on what lies ahead for internal quality assurance.

Internal quality assurance in times of Covid-19

Tia Loukkola, Elena Cirlan (EUA)

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