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The first phase of the project focused on mapping the existing quality assurance (QA) processes through a survey while the second phase will provide a qualitative approach and embrace the cultural and more informal elements of quality culture.

The report which results from the first phase seeks to examine how higher education institutions (HEIs) respond in their activities to the developments in QA at policy level. It is based on the quantitative results of a survey that was conducted during spring 2010. A total of 222 institutions from 36 countries across Europe responded.

The first phase of the project focused on mapping the existing quality assurance (QA) processes through a survey while the second phase will provide a qualitative approach and embrace the cultural and more informal elements of quality culture.

The report which results from the first phase seeks to examine how higher education institutions (HEIs) respond in their activities to the developments in QA at policy level. It is based on the quantitative results of a survey that was conducted during spring 2010. A total of 222 institutions from 36 countries across Europe responded.

Examining Quality Culture Part I: Quality Assurance Processes in Higher Education Institutions

Tia Loukkola and Thérèse Zhang

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