An empirical study to strengthen the Quality Assurance System within Western Balkans’ HEIs and Quality Assurance Agencies

This novel pilot process of self-evaluation of study programmes on the one hand and on the other the external evaluation of QAAs gave us a unique opportunity to have an in-depth insight of three different contexts of the same region that share some common elements but also differ consistently. This was also a unique opportunity to foster networking and cooperation among the countries involved and sharing good practices with European specialists. We present our main conclusions on strengths and areas for improvement of the quality assurance systems analysed and present recommendations for the three countries. The activities have been developed under the CUBRIK Tempus Project (funded by the European Commission).

This paper was presented at EQAF and reflects the views of the named authors only.