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This extended QA process now incorporates a variety of activities including benchmarking annual operational planning controlled policies and procedures and performance measurement. The QA culture has evolved to become a significant agent of quality enhancement and is broadly endorsed by key stakeholder groups. This paper presents the evolution of the QA culture at one large university that has contributed to a steady rise in the university’s world ranking.

 

This paper was presented at EQAF and reflects the views of the named authors only.

This extended QA process now incorporates a variety of activities including benchmarking annual operational planning controlled policies and procedures and performance measurement. The QA culture has evolved to become a significant agent of quality enhancement and is broadly endorsed by key stakeholder groups. This paper presents the evolution of the QA culture at one large university that has contributed to a steady rise in the university’s world ranking.

 

This paper was presented at EQAF and reflects the views of the named authors only.

Evolution of the QA culture at one university

David O’Sullivan 

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