Improving Quality, Enhancing Creativity: Change Processes in European Higher Education Institutions

These issues will be tackled in various ways in this final report. After the overall presentation of the project the following chapters will discuss the relationship between quality assurance and creativity from various angles and provide some key principles on how HEIs and QA agencies through their processes can foster creativity and innovative practices. Some examples of practice from institutions participating in the QAH ECA project have been included in annex 3 to highlight some of the initiatives taken by project participants and to exemplify the recommendations of the project. However the objective of this publication is not to provide simple practical instructions on how to design QA processes that enhance creativity – as it would simply be too huge task. Instead it aims to stimulate reflection within each organisation on what kind of processes could work in its own institutional culture.