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But if we concentrate on the basic side A (seller) and side B (buyer) the needs of the seller may be the making of a reasonable profit enabling him to survive and prosper. The buyer's needs may be to receive an expected service from the item to his complete satisfaction with no unwanted effects (the emission of noise smell gas radiation vibrations failing official safety inspections excessive energy intake etc.). High quality describes a win-win transaction in which all parties are rational understand the rules and regulations of the trade understand each other's needs and are basically cooperative and trusting.

 

This paper was presented at EQAF and reflects the views of the named authors only.

But if we concentrate on the basic side A (seller) and side B (buyer) the needs of the seller may be the making of a reasonable profit enabling him to survive and prosper. The buyer's needs may be to receive an expected service from the item to his complete satisfaction with no unwanted effects (the emission of noise smell gas radiation vibrations failing official safety inspections excessive energy intake etc.). High quality describes a win-win transaction in which all parties are rational understand the rules and regulations of the trade understand each other's needs and are basically cooperative and trusting.

 

This paper was presented at EQAF and reflects the views of the named authors only.

Does Self Evaluation of Quality Contribute Towards the Instilling of Quality Culture in HEI's?

Michal Daloya, Avner Halevy

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