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This paper summarizes first results of the heiQUALITY Cultures Project which aims at developing an empirical Quality Culture Inventory. First we provide the results of a systematic literature review concerning the assessment of quality culture. In a second step we present the results of 41 expert interviews on potential components of quality culture. Finally the results are discussed and integrated into a comprehensive assessment model which will be the basis for developing the actual Quality Culture Inventory.

 

This paper was presented at EQAF and reflects the views of the named authors only.

 

 

This paper summarizes first results of the heiQUALITY Cultures Project which aims at developing an empirical Quality Culture Inventory. First we provide the results of a systematic literature review concerning the assessment of quality culture. In a second step we present the results of 41 expert interviews on potential components of quality culture. Finally the results are discussed and integrated into a comprehensive assessment model which will be the basis for developing the actual Quality Culture Inventory.

 

This paper was presented at EQAF and reflects the views of the named authors only.

 

 

Assessment of Quality Cultures in Higher Education Institutions

Christine Sattler, Katja Götzen, Karlheinz Sonntag

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