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In this paper we elaborate on the theoretical background and present a conceptual framework underpinning a research project aimed at collecting empirical data on staff members’ values across different study programmes as well as the present communication climate commitment of staff members and its relationship with the perceived effectiveness of quality management practices.

 

This paper was presented at EQAF and reflects the views of the named authors only.

In this paper we elaborate on the theoretical background and present a conceptual framework underpinning a research project aimed at collecting empirical data on staff members’ values across different study programmes as well as the present communication climate commitment of staff members and its relationship with the perceived effectiveness of quality management practices.

 

This paper was presented at EQAF and reflects the views of the named authors only.

Toward a multi-perspective model of quality culture in Higher Education Institutions?

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Guy Bendermacher, Mirjam oude Egbrink, Ineke Wolfhagen, Diana Dolmans

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