22 November 2012 | EQAF Paper

Quality enhancement through shared responsibilities: How to use student and graduate tracking for strategic development and quality enhancement

A case study

Hanne Smidt, Kristina Josefson


The presentation is a case study of how Lund University have used the mapping of existing student and graduate tracking initiatives within its faculties and central administration to introduce institution wide tracking and developed a policy for a shared responsibility. The collected data is used for evidence-based strategic development, quality enhancement and the development of a jointly defined level of minimum student support services in all faculties. The university leadership use the information collected through both analysis of KPIs and student and graduate surveys in annual “Quality Dialogues” with each faculty.

The project is inspired by Lund University’s participation in the recent EUA project: “Tracking Learners’ and Graduates’ Progression Paths”, 2012. The presentation will outline the processes involved and introduce a discussion on how the tracking of students and graduates through shared initiatives between faculties and the central administration can enhance strategic development and strengthen the institutional profile.


This paper was presented at EQAF and reflects the views of the named authors only.

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