30 March 2012 | EQAF Paper

Quality and Trust: at the Heart of What We Do

A Selection of Papers from the 6th European Quality Assurance Forum

Foreword and Acknowledgements by Fiona Crozier

I. Setting the stage

European quality assurance in a global perspective: ‘Soft power’ at work? by Mala Singh
Implementing quality assurance in doctoral education – a snapshot by Thomas Ekman Jørgensen
Quality assurance in comparison: Austria, Germany, Finland, United Kingdom, the United States of America and Canada by Andrea Bernhard

II. Quality and trust

Putting quality at the centre of quality assurance – Where is the centre? by Marion Coy
Perceptions of quality: NOKUT’s ‘quality barometers for higher education’ – 2010 and 2011 by Jon Haakstad
Experiences gained from the implementation of quality management processes at a Greek Higher Education Institution: Cultural, organisational and stakeholder issues by P. Ipsilantis, N. Batis, D. Kantas, I. Papadopoulos, P. Trivellas
To understand and successfully utilise the learning outcome in higher education, must we first destroy it? by Ian Scott and Julian Martin
Building trust by Sjur Bergan

III. Concluding remarks

Discussing ‘quality’ and ‘trust’: an analysis of the EQAF 2011 contributions by Heinz Lechleiter


This selection of papers was presented at EQAF and reflects the views of the named authors only.

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