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This paper explores a practical case of international cooperation in quality assurance (QA), highlighting the collaboration between the Estonian Quality Agency for Education (HAKA) and the National Agency for Higher Education Quality Assurance of Ukraine (NAQA).
Initiated within the framework of a Memorandum of Cooperation signed in November 2023, this partnership addresses a pressing need: to develop and pilot an institutional accreditation model tailored to Ukraine’s unique higher education context, especially under the strain of ongoing Russian - Ukrainian war.
With over 500 higher education institutions and about 25,000 study programs, Ukraine’s QA system is heavily resource intensive. Moving from program-based to institutional accreditation offers a more sustainable and scalable solution. In response to NAQA’s request in early 2024, HAKA supported the design of a new institutional accreditation framework, including the development of methodology, training for staff and experts, and a comprehensive pilot phase.
The initiative, funded by ESTDEV – the Estonian Centre for International Development Cooperation – includes pilot accreditations at three Ukrainian universities: Kyiv National Economic University, Lutsk National Technical University, and the National University of Ostroh Academy. These pilots have involved co-led training, collaborative expert panel formation (with three experts each from Estonia and Ukraine), and hybrid-format site visits in May–June 2025. Evaluation decisions are expected by August 2025, with results to be shared during feedback seminars and at the Ukrainian Quality Assurance Forum UQAF-2025 in September 2025.
This joint presentation—featuring both QA agencies and a participating university—will offer multi-perspective insights on how international QA cooperation can drive policy innovation, reinforce institutional resilience, and foster trust across borders. It exemplifies how shared goals, transparency, and mutual learning can sustain and strengthen international academic partnerships even in times of crisis.
This paper was presented at EQAF and reflects the views of the named authors only.
ISSN: 1375-3797
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Quality and quality assurance (QA) is everyone’s responsibility. In a higher education institution (HEI) this includes all teaching, research and support staff. Students also play a key role mainly ...
Abstract The papers describes a project which was established as an agreement of Armenian higher education (HE) stakeholders, some European universities and organization supporting students’ partic ...
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Abstract The ever-changing landscape of higher education and the rapid technology advancement are leading to new ways of teaching and assessing. Accordingly, quality assurance (QA) must adapt to thes ...
Abstract 183 employees of 10 higher education departments described their own attitude and role with respect to quality and diversity. The results reveal rather low levels of involvement. Comparison ...
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Abstract We developed an analytic framework to strategically plan IQA communication, in order to increase the overall impact of IQA-output. Our paper considers traps and obstacles in communication. D ...
Abstract Student Engagement in module and programme evaluation has become a pressing issue in the quality assurance and enhancement of the higher education teaching and learning environment. ...
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Abstract Establishing causality between internal quality review (iQR) and impact is important not only for enhancing responsible behaviour but also for demonstrating that quality assurance (QA) has v ...
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Abstract Given the ten years since the introduction of the ESG and the five years since the formal launch of the European Higher Education Area (EHEA) quality assurance of higher education has gained ...
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Abstract After 10 years of intensive developments in European quality assurance and in the year of the adoption of the revised European Standards and Guidelines (ESG) this paper will ask whether exce ...
Abstract We present findings on practical experiences with national and cross-border external quality assurance procedures made by six universities in Germany, Austria and Switzerland working with th ...
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Abstract This paper looks at the way two European universities of applied sciences (UAS) deal with the “shift from teaching to learning”. It focuses on Berner Fachhochschule (BFH) and H ...
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Abstract The increasing emphasis on the outcomes of learning, as captured in the conference title has many implications for both internal and external quality assurance. One of the external evaluatio ...
Abstract The paper focuses on the role played by the administrative staff in the internal quality assurance systems managed by the universities in Poland. Conducted analysis concerned the p ...
Abstract Considering some of the Bologna principles, this paper aims to show the main changes and consequences of the performance assessment system of IST teaching body (QUC, Course Unit Qu ...
Abstract The quality of learning has evolved into the core of the quality system of higher education institutions over the last decade. Different external evaluation processes are implemented to ...
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Abstract A unique collaborative partnership of higher education institutions, students’ representatives and national agencies has implemented the first national survey of student engageme ...
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Abstract The paper reports on a comparative study, conducted in 2013-14, of four higher education systems (the Netherlands, Flanders, North Rhine-Westphalia and Ireland), which aimed to find out ...
Foreword and Acknowledgements by Norma Ryan Analysing the implementation of the European Standards and Guidelines for Quality Assurance at institutional level: Outcomes of the IBAR project ...
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Abstract The national QA system in Sweden does not any longer include assessment of the institutions’ internal QA procedures. The Experts Group on Quality at the Swedish Association for Higher Educ ...
Abstract This paper reports results from an audit of the achievements made towards introduction of a regional quality assurance (QA) system in higher education in East Africa involving the Inter-Univ ...
Abstract Student participation in quality assurance (QA) processes, and more particularly as evaluators in external QA, has been acknowledged in the European Standards and Guidelines since 2005. This ...
Quality is a measure applying to transactions among bodies. The level of quality is high if all involved bodies’ needs have been met.Consider a simple transaction along a simple supply chain – the ...
Foreword and Acknowledgements by Norma Ryan I. Making a difference: perspectives and lessons learnt ...
Foreword In this paper, you will find a summary by the Estonian Higher Education Quality Agency (Eesti Kõrghariduse Kvaliteediagentuur; EKKA) of an atypical quality assessment in Estonian higher edu ...
In this paper we elaborate the idea of ‘dialectical reasoning’ as a way of reconciling managerial paradoxes. Two ‘mental exercises’ have been developed to encourage such dialectical reasoning ...
Abstract The idea for the study of these issues arose as a result of the current state of higher education in Bosnia and Herzegovina, which has not yet begun the process of accreditation of higher ed ...
Abstract The purpose of this paper is to report on a qualitative investigation to identify and explore: - the value added by quality reviews in service and support units in the UJ;- improvements to ...
Abstract The main aim of this paper is to provide examples of how quality assurance and enhancement activities have provided a clear means of integrating QA into an Irish third level institution, Dub ...
Abstract This paper presents a cooperation model between a Russian organisation aiming at fostering quality culture in higher education, the National Center of Public Accreditation (NCPA) and a Europ ...
Abstract This paper argues that the aims of UK quality assurance (QA) within institutions should be concerned not only with the requirements to provide a profile of programmes, institutions and their ...
Abstract The Swedish National Agency for Higher Education (the Agency), established in 1995, has the national responsibility for quality assurance of higher education through quality evaluation of fi ...
Abstract The main purpose of the paper is to present the concept for assessment of the doctoral programmes implemented by PKA as an important supplement of the institutional evaluation. The paper pre ...
Abstract The presentation is a case study of how Lund University have used the mapping of existing student and graduate tracking initiatives within its faculties and central administration to introdu ...
Abstract One of the main principles of the quality assurance procedures is to encompass the interests of all stakeholders. Among the stakeholders there is one group it is students whom very often man ...
Abstract The process of adaptation to the challenges in the European Higher Education Area, lead to the development of an Integrated Quality System at IST (SIQuIST), consolidating the quality culture ...
Abstract Although e-learning has become mainstream provision in European higher education it has not yet become integral part of the QA systems.Surveys like the E-learning Quality (ELQ) report (2008: ...
Foreword and Acknowledgements by Fiona Crozier I. Setting the stage ...
Foreword and Acknowledgements by Henrik Toft Jensen Part 1. 2010 is here: How far have we come and where are we going? ...
Foreword and Acknowledgements by Henrik Toft Jensen 1. Introduction ...
Foreword and Acknowledgements by Henrik Toft Jensen 1. Introduction to the Forum by Klaus Dieter Wolff ...
The 2019 European Quality Assurance Forum (EQAF) is taking place this week at Technical University Berlin in Germany. More than 500 participants are attending the event, which runs from 21-23 November ...
Can, and should, quality assurance play a greater role in ensuring that common academic values are respected? EUA’s Maria Kelo examines recent debates on the scope of QA in higher education. Qualit ...
As places of teaching and learning, how can universities tangibly create a culture of togetherness and well-being? Here, Jochen Schellinger explains Bern University of Applied Sciences’ efforts to d ...
The European University Association’s Institutional Evaluation Programme (IEP) has outstanding experience in conducting institutional evaluations. Here, our quality assurance experts Elena Cirlan an ...
Micro-credentials are expected to widen participation in higher education by supporting inclusion and facilitating access to education. They are also expected to close the skills gaps in the labour ma ...
As learning pathways are increasingly international, the recognition of qualifications and credits obtained abroad is a key issue for countries and higher education institutions. Sebastian Bruque from ...
External quality assurance across the European Higher Education Area is highly diverse. EQAR’s Melinda Szabo maps the situation through the rich datasets of the Database of External Quality Assuranc ...
Learning outcomes are increasingly used in qualifications frameworks and quality assurance processes. As such, they aim to secure and foster public trust among education providers. Yet, against the ba ...
Micro-credentials are growing exponentially in popularity, attracting the interest of various stakeholders due to their flexibility and ability to meet the demands of a rapidly changing labour market. ...
The Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) have led to major developments, however there are now proposals for revisions. EUA expert Tia Loukkola lo ...
What would be the most effective way forward for universities to promote social dimension in their respective contexts? EUA expert Tia Loukkola discusses the role that quality assurance can play and i ...
Cross-border quality assurance has been slow in the making over the past two decades. However, as EUA’s Tia Loukkola explains, a new political context in Europe and the launch of new networks and co ...
This year, EUA’s Institutional Evaluation Programme (IEP) marks 25 years since its foundation. Tatjana Volkova, Chair of IEP Steering Committee, and EUA expert Anna Gover reflect on the benefits tha ...
Will quality assurance as we know it remain relevant amid the changing higher education landscape? What changes are needed? EUA’s Tia Loukkola gives an overview of the diverse questions to be addres ...
Numerous cases of positive change in higher education systems can be attributed to EUA’s Institutional Evaluation Programme (IEP). As IEP celebrates its 25th anniversary, Andrée Sursock looks back ...
How can universities frame their internal quality assurance and shake up the image of the bureaucratic burden? EUA’s Tia Loukkola gives us three approaches and tells us why the most effective proces ...
External quality assurance reports are publicly available, demonstrating transparency and building trust and confidence in the quality of higher education. As EQAR’s Colin Tück explains, a new data ...
Reports produced by quality assurance agencies can be used in many ways, including in policy-making. As EUA’s Tia Loukkola explains, there is much room for bettering the accessibility and use of inf ...
A recent EUA study stresses that contributing to innovation in society is a central mission of today’s higher education institutions. EUA’s Tia Loukkola examines the role of quality assurance in t ...
New approaches to quality assurance in different regions of the world are contributing to a global dimension in the field. EUA’s Tia Loukkola takes note of frameworks in Africa, Asia and Europe, exa ...
By Tia Loukkola, Director of Institutional Development and senior quality assurance expert at the European University Association. In Europe, quality assurance has made major strides since the beginn ...
EUA works to ensure that the views of the university sector are taken into account in European and national-level policy discussions on internal and external quality assurance. It also supports its me ...
