Agility, understood as the capacity to respond swiftly to change and adapt to evolving stakeholder expectations, is increasingly regarded as a crucial operational objective for quality assurance agencies. This need is especially acute in the current environment, marked by internationalization (including cross-border education), the expansion of online teaching and learning, the rapid development of AI tools, and mounting concerns over democratic values.

Although the literature thoroughly explores the factors underpinning agility in higher education, it is acknowledged that agile decision-making relies on minimising organisational interdependencies and establishing clear lines of authority and responsibility. In accordance with ESG Standard 3.3, agencies are required to operate independently and autonomously, assuming full responsibility for their activities and outcomes without external interference. The authors argue that adherence to this standard is essential for cultivating agility within quality assurance agencies. Using the Polish Accreditation Committee (PKA) as a case study, this paper investigates challenges related to organisational decision-making, highlighting how the PKA’s lack of legal personality and dedicated resources limits its control over key operational matters; for instance, challenges in the evaluation process based on the European Approach. This article discusses potential reforms to uphold academic standards and guarantee the delivery of high-quality education and research during periods of disruption. It examines which legal and organisational instruments might enhance the responsiveness of quality assurance agencies to global challenges, thereby fostering resilience and adaptability within the Higher Education sector and stimulating significant innovation and transformation. Drawing on the case of the PKA, the paper also explores the reforms necessary to institutionalise these advances, ensuring that quality assurance agencies remain agile in meeting future uncertainties. The PKA’s experience is intended to prompt dialogue among quality assurance bodies across the EHEA.

This paper was presented at EQAF and reflects the views of the named authors only.

ISSN: 1375-3797

Agility and Independence Based on the Challenges of the PKA Polish Accreditation Committee

Jakub Brdulak, Natalia Wiktoria Greniewska
TAGS

More related content