23 November 2017 | EQAF Paper

Towards measurement of academic performance – the case of the South East European University

Veronika Kareva, Zamir Dika, Xhevair Memedi


Quality assurance and enhancement is central to all higher education activities. The educational authorities in the Republic of Macedonia (RM) have tried for about a decade, to assure the quality of higher education in the country. However, these efforts have been visibly weighted towards legal compliance, quantitative aspects, and have been monitored through inspection. Therefore, institutions need to re-align their approach in order to link the quality control with quality assurance and enhancement and thus drive the institutional and individual performance.

The aim of this paper is to demonstrate how the South East European University (SEEU) has establishedan internal system of quality assurance and enhancement with procedures and mechanisms which enable the institution to concentrate on quality and at the same time to use them for recognition and motivation. Particular focus is put on the instruments for measuring the ‘academic performance’ through a comparative data-driven approach.


This paper was presented at EQAF and reflects the views of the named authors only.

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