13th European Quality Assurance Forum

Broadening the scope of QA

15 - 17 November 2018

Due to the strong response to participate in the Forum, maximum attendance was reached before the planned deadline. As a result we can, unfortunately, no longer accept additional participants. We hope to see you at the 2019 Forum!
Note: The closing of registrations does not affect the two “Special sessions”: ‘Meeting for student experts in QA’ and ‘Incoming cross-border higher education: the case of Austria’. Please consult the Forum programme or the Registration/Contact tab for information on how to register for these two sessions




Download the programme
Credits: ©2014 BOANET.AT

Join us at this new edition of the annual European Quality Assurance Forum in Vienna to meet with 450 colleagues in the field. This year’s focus will be on how institutions and quality assurance agencies can build systems that encompass a broad range of activities, including learning and teaching, research, governance and administration, and service to society. 

As a tool for supporting the quality of higher education, quality assurance (QA) has in many European higher education systems focused largely on learning and teaching. However, as underlined in the introduction to the Standards and guidelines for quality assurance in the EHEA (ESG), higher education institutions should have QA policies and processes that cover other institutional activities, and in parallel, external QA is increasingly looking into these policies. This edition of EQAF will explore how institutions and QA agencies can build QA systems that encompass a broad range of activities, including learning and teaching, research, governance and administration, and service to society.

The 2018 EQAF, organised by ENQA, ESU, EUA and EURASHE, from 15 to 17 November 2018 in Vienna, Austria, hosted by WU (Vienna University of Economics and Business) and AQ Austria. Watch the invitation video from the hosts for a sneak preview!

Through a mix of plenary and parallel sessions, the 2018 EQAF, entitled ‘Broadening the scope of QA’, will combine presentations of current developments in QA with discussions on research, policy and practice that will take place in paper sessions and workshops.

Each year EQAF provides a platform for discussion, professional development and exchange of experiences among the main stakeholders in QA. Specifically, the Forum will be of interest to rectors and vice-rectors responsible for QA, QA officers in higher education institutions, students, QA agency staff and researchers working on higher education or the QA field.

For updates follow @EQAF on Twitter.


About WU (Vienna University of Economics and Business)

The institution that would later become today’s WU was founded over 100 years ago on 1 October 1898. Now WU (Vienna University of Economics and Business) is a modern public university committed to excellence in research and research-led teaching.

The mission WU has defined for itself goes well beyond providing a high-qualityCampus2 education for the university’s over 22,000 students. WU’s roughly 2,100 employees are working continuously to further improve teaching and research quality and campus life in all relevant areas. One of the goals WU has set itself is to achieve and maintain a place among the worlds’ leading institutions of higher education. WU is working to strengthen its global profile by offering a range of English-taught Bachelor’s and Master’s programmes and by emphasising internationalisation in its research activities. WU’s triple accreditation by EQUIS, AACSB, and AMBA – the three foremost international accreditations for business and economics universities – is a testimonial of WU’s high quality standards. WU’s excellent international reputation is reflected in its student population: roughly one in four students on campus has come to study at WU from abroad.

WU’s campus, which was officially opened in 2013, is located in Vienna’s second district and consists of six building complexes. Campus WU boasts modern auditoriums with state-of-the-art equipment, Austria’s largest business and economics library, plenty of workstations for independent study, and generously sized PC labs. The buildings on Campus WU take up a total built-up area of 35,000 m². Apart from its impressive architecture, Campus WU also boasts a range of attractive publicly accessible grounds that encourage students, staff, and visitors to explore the area and enjoy its unique atmosphere. Campus WU provides meeting places, event locations as well as open spaces – a completely new neighborhood within Vienna’s second district has emerged.

Photo ©2014 BOANET.AT

About AQ Austria

The Agency for Quality Assurance and Accreditation Austria (AQ Austria) is the national independent quality assurance agency for the Austrian higher education system. It was founded in 2011 by a merger of three former existing Austrian agencies.

According to its legal mandate, AQ Austria is responsible for the accreditation of higher education institutions and their programmes (private universities and universities of applied sciences), audits of the internal quality management systems (public universities and universities of applied sciences) consultancy to HEI and thematic analyses.

AQ Austria has a strong international profile and performs quality assurance activities also outside the country, notably in the German speaking countries and Southeast and Eastern Europe. Being member of ENQA and also EUA and EURASHE, the agency participates actively in international projects in order to develop quality assurance approaches further.

 

Hosted by

 

 
 
 
Organisers

  • Special sessions on 15 November

    12:00 - 15:00
    Meeting for student experts in QA

    The European Students’ Union (ESU) and Österreichische Hochschülerinnen- und Hochschülerschaft (ÖH)  invite all student participants of EQAF to a special session to exchange their expertise and discuss the Forum topics from the students’ perspective. Participants are requested to register separately and in advance for this free session. Further details and registration information are available here.

    13:00 - 16:00
    Incoming Cross-Border Higher Education: The case of Austria

    EQAF participants are welcome to attend this special session organised by the Austrian Federal Ministry of Education, Science and Research and AQ Austria. Please note that places are limited. Participants are requested to register separately and in advance for this free session. Further details and registration information are available here.

  • Pre-forum meetings on 15 November

    15:30 - 16:30
    Introduction to the European quality assurance framework

    A pre-forum session providing an introduction to the quality assurance framework of the European Higher Education Area. Participants are requested to registered in advance for this free session.

    16:00 - 16:30
    Meeting for key players

    A pre-forum briefing for keynote speakers, parallel plenary speakers, paper and workshop presenters and chairs.

  • Thursday 15 November

    15:00 - 17:00
    Registration
    17:00 - 17:30
    Official Opening

    Introduction to the Forum
    Caty Duykaerts, Chair, EQAF Programme Committee

    Welcome from the hosts
    Heinz Faßmann, Austrian Federal Minister of Education, Science and Research
    Stefan Pichler, Vice-Rector for Research, Vienna University of Economics and Business
    Achim Hopbach, Managing Director, AQ Austria

    17:30 - 18:30
    Plenary Session I - Putting the system in QA

    James Williams, Quality in Higher Education

    Discussion with the chair and the audience
    Practical information on the networking reception
    Chaired by Michael Murphy, EUA

    18:30
    Networking Reception
  • Friday 16 November

    09:00 - 17:30
    Registration
    09:30 - 10:45
    Plenary Session II - Different activities – different systems

    Heli Mattisen, Estonian Quality Agency for Higher and Vocational Education (EKKA)
    Katrin Niglas, Tallinn University
    Christoph Niedermann, ETH Zurich
    Petra Lauk Kwasnitza, Swiss Agency of Accreditation and Quality Assurance (AAQ)

    Discussion with the chair and the audience
    Practical information on breakout sessions
    Facilitated by Adam Gajek, ESU

    10:45 - 11:15
    Coffee Break
    11:15 - 13:00
    Papers and Workshops – Session I

    Participants will have a choice of attending a workshop lasting 90 minutes or two paper sessions lasting 45 minutes each, with a 15-minute break in between to allow the participants to move around.

    Workshop 1 - Exploring the supporting potential of two reflection instruments to concretise a vision and strategy on quality culture development
    Workshop 2 - Quality assurance of assessments – good practice exchange
    Workshop 3 - Quality and efficiency in teaching and learning: friend or foe?
    Paper 1 - Internal QA policies across the full spectrum of institutional activities
    Paper 2 - Bologna’s Trojan Horse? Language usage in the Netherlands as a quality issue
    Paper 3 - Broadening the scope of quality assurance systems to doctoral education. The case of the University of Aveiro
    Paper 4 - The ARCU-SUR System: an accreditation system for South America?
    Paper 5 - Making the move from quality assurance to quality culture concrete: an example from the field of music
    Paper 6 - Academic integrity
    Paper 7 - Broadening the scope of QA through partnership with students
    Paper 8 - Changes in the German accreditation system: a new equilibrium between universities, agencies and the German Accreditation Council
    Paper 9 - Designing a framework for internal quality assurance of research in a Flemish University of Applied Sciences
    Paper 10 - Building QA systems: the Engaged and Responsible Label (ERL)
    Paper 11 - Case study of coordinated students’ representation in quality assurance at Vilnius University
    Paper 12 - Use of sectoral qualifications frameworks in a development of study programmes

    13:00 - 14:30
    Lunch
    14:30 - 15:45
    Parallel Plenary Session I: Perspectives on QA

    Participants will have a choice of attending one of three parallel sessions which will present various projects or initiatives in QA.

    QA and strategy

    Lucien Bollaert, EURASHE QA Community of Practice
    Chaired by Nora Skaburskiene, Vilnius Gediminas Technical University

    Quality of administration in higher education – the Swedish example

    Åsa Kettis, Uppsala University
    Eva Öquist, SUHF Working Group on Quality in Administration
    Chaired by Aleksandar Šušnjar, EQAF Programme Committee

    QA of service to society

    Cristina Sin, A3ES
    Orlanda Tavares, A3ES
    Kari Seppälä, University of Turku
    Chaired by Jacques Lanarès, EQAF Programme Committee

    15:45 - 16:15
    Coffee Break
    16:15 - 17:30
    Parallel Plenary Session II: Perspectives on QA

    Findings from the Bologna Process Implementation Report

    David Crosier, Eurydice
    Chaired by Karl Dittrich, EQAR

    CALOHEE: A new innovative approach towards quality assurance?

    Robert Wagenaar, International Tuning Academy, University of Groningen
    Chaired by Tia Loukkola, EQAF Programme Committee

    QA of e-learning

    Sandra Marcos, ACSUCYL
    Esther Huertas, AQU Catalunya
    Roger Roca, AQU Catalunya
    Chaired by Paula Ranne, EQAF Programme Committee

    19:30
    Optional Forum Dinner (separate fee)
  • Saturday 17 November

    09:00 - 13:00
    Registration
    09:30 - 11:15
    Papers and Workshops – Session II

    Participants will have a choice of attending a workshop lasting 90 minutes or two paper sessions lasting 45 minutes each, with a 15-minute break in between to allow the participants to move around.

    Workshop 4 - Quality assurance processes and learning & teaching strategies: how to use the ten European principles for the enhancement of L&T in QA contexts
    Workshop 5 - Bridging organisational gaps with process management – a holistic approach to QA
    Paper 13 - The wisdom of students: monitoring quality via social media and student reviews
    Paper 14 - Quality management of e-courses – process supporting development of digital culture in higher education – Estonian case
    Paper 15 - Implementation of the first national survey to measure the experiences of postgraduate research students
    Paper 16 - The Database of External Quality Assurance Results (DEQAR) – Quality at your fingertips
    Paper 17 - Five-star student involvement
    Paper 18 - Looking beyond standard QA: organisational development for the university administration
    Paper 19 - Assuring the quality of credentials to support learning innovation
    Paper 20 - Engaging diversely: how online students, postgraduates and others can (and should!) be full partners in quality
    Paper 21 - Mapping new territories – HEIs’ societal objectives in external quality assurance
    Paper 22 - Beyond “diminishing resources” – quality enhancement and student engagement

    11.15 - 11.45
    Coffee break
    11:45 - 13:00
    Plenary Session III - The changing higher education landscape

    Dirk Van Damme, OECD

    Discussion with the chair and the audience
    Invitation to next year’s EQAF
    Wrap-up and thanks by Caty Duykaerts, Chair, EQAF Programme Committee
    Chaired by Maria Kelo, ENQA

    13:00 - 14:30
    Lunch and departure of participants

Due to the strong response to participate in the Forum, maximum attendance was reached before the planned deadline. As a result we can, unfortunately, no longer accept additional participants. We hope to see you at the 2019 Forum!
Note: The closing of registrations does not affect the two “Special sessions”: ‘Meeting for student experts in QA’ and ‘Incoming cross-border higher education: the case of Austria’. Please consult the Forum programme or the Registration/Contact tab for information on how to register for these two sessions

The European Quality Assurance Forum (EQAF) provides a platform for discussion, professional development and exchange of experiences among the main stakeholders in quality assurance (QA). Specifically, the Forum will be of interest to rectors and vice-rectors responsible for QA, QA officers in higher education institutions, students, QA agency staff and researchers working on higher education or the QA field.

The Forum organisers will not be able to accept additional registrations once the event is full, even if this occurs before the registration deadline. In order to guarantee a certain balance between countries and institutions and due to the high number of registrations, we have to restrict attendance. Please note that therefore a maximum of five people per institution/organisation will be allowed to register. We apologise for any inconvenience this may cause.

The deadline to register at early bird fee is 1 October 2018.
The registration deadline for the Forum is 29 October 2018.

There are separate registration forms for the special sessions taking place before EQAF:

  • 'Meeting for student experts in QA’ organised by the European Students’ Union (ESU) and Österreichische Hochschülerinnen- und Hochschülerschaft (ÖH). Further details are available here.

  • ‘Incoming Cross-border higher education: the case of Austria’ organised by the Austrian Federal Ministry of Education, Science and Research and AQ Austria. Further details are available hereThe deadline to register for this free event is 9 November 2018 (places are limited and allocated on a first-come, first served basis).

 

Registration fees

The registration fee includes attendance at the Forum, access to all documentation, admission to coffee breaks and lunches at the Forum, and to the networking reception. The name badge issued to you on registration is required for admission to the sessions, lunches and coffee breaks, as well as the social programme. You are kindly requested to wear your name badge at all times.

The Optional Forum Dinner which will take place on Friday 16 November is not included in the registration fee. Participants who wish to attend it are invited to click the corresponding option in the registration form and will be asked to pay an additional €60.

Companions (spouse/partner only) must be registered in advance. The registration fee for companions (€80.00) only includes the Networking Reception on Thursday 15 November and the Optional Forum Dinner on Friday 16 November. Name badges are required for admission and will be available for collection at the Registration Desk.

Registration fees paid by participants and their companions do not cover travel and accommodation expenses.

CATEGORY EARLY BIRD FEE
(up to 1 October)
LATE FEE
(after 1 October)
Members (ENQA, EURASHE, EUA, ESU)* €420 €520
Non-members €520 €620
Students** €120 €120
Paper/workshop presenters*** €290 €290
Companions €80 €80

 

*To check whether your institution is a member, please consult the corresponding directories below:

EUA Members
ENQA Members and ENQA Affiliates
EURASHE Members
ESU Members

** to benefit from this fee, please contact the EUA Events Team, who will provide you with an “EUA Student Certificate form”, which has to be signed and stamped by your institution’s secretariat.

*** only applicable to those whose papers/workshops are selected by the EQAF Steering Committee, they will be sent a separate link to register in September

Confirmation

Please note that by filling in the registration form for an event you agree to full payment of registration fees. Your registration will be confirmed by email. Please wait for your confirmation before making any further arrangements.

Please note that if you want to benefit from the special accommodation rates, we recommend that you book as soon as possible. For more information about hotel rates and booking instructions, please visit the “Accommodation" page.

Payment

Payment must be made upon receipt of confirmation and prior to the Forum, either by bank transfer or credit card.

The participant assumes full responsibility for paying all bank charges associated with the payment. You will receive further instructions on how to proceed with the payment as soon as your registration has been approved. Cash payments are not possible. Please bring the email confirming receipt of payment with you to the Forum for presentation at the registration desk.

Cancellation

Cancellations must be sent in writing to EUA by email: QAForum@eua.eu or by fax: +32 2 230 57 51. If a cancellation is received on or before 22 October 2018, an administration charge of 30% of the registration fee remains due. Any refunds will be made after the Forum. Participants who cancel after 22 October 2018, or fail to attend the Forum on the day, will be liable to pay the entire registration fee. Substitutes will be accepted at any time, provided that EUA is informed of the change.

Liability

Neither EUA nor the host institution will be liable for any losses, accidents or damage to persons or objects, regardless of the cause. Participants and companions attend the Forum and all related events at their own risk and responsibility.

Should you have any questions, please do not hesitate to contact the EUA events team at: QAForum@eua.eu.

Contact
EUA Coordination Team
For enquiries regarding the programme, please contact:
Anna Gover
Programme Manager
Tel: +32 2 230 55 44
Email: QAForum@eua.eu

For enquiries regarding registrations, visa applications and general information, please contact:
Sabien De Hanscutter
Events Manager
Tel: +32 2 230 55 44
Email: QAForum@eua.eu

Aurélie Clenet
Events Officer
Tel: +32 2 230 55 44
Email: QAForum@eua.eu

Coordination at the WU (Vienna University of Economics and Business)
For enquiries regarding local logistics, payments and debit notes, please contact:
Judith Ivancsits
Staff member Program Development & Policy
Email: eqaf@wu.ac.at

Forum Venues

Networking reception on Thursday 15 November / all Forum sessions:LC outside Photo 2014 BOANET.AT
WU (Vienna University of Economics and Business)
Learning Centre / Teaching Centre
Welthandelsplatz 1
1020 Vienna, Austria

Optional Forum Dinner on Friday 16 November
Palais Pallavicini
Josefsplatz 5
1010 Vienna, Austria

A map with the location of the different venues and hotels (see Accommodation tab) can be consulted here.

Social programme

The Networking Reception will take place at the Learning Centre on the WU Campus on Thursday 15 November at 18:30 and will be open to all registered participants and companions.

Groer FestsaalThe optional Forum Dinner will take place at Palais Pallavicini on Friday 16 November at 19:30. The evening will start with a welcome drink, followed by a seated dinner. The fee to attend the dinner is 60€ for Forum participants and 80€ for companions (also including participation in the Welcome Reception). Reservations can be made during the registration process. Please note that spaces for the optional Forum Dinner are limited and registrations will be confirmed on a first-come, first-served basis.

Prominently located in Vienna’s inner city, between the Imperial Palace and the Spanish Riding School, Palais Pallavicini is an architectural jewel combining baroque splendour and elegant classicism. The most convenient way to reach Palais Pallavicini is to take the underground. The closest stops are “Herrengasse” on line U3 or “Stephansplatz” (exit “Graben”) on line U1. You can download a map of Vienna's underground service here.

 

 

 

For more information on how to get to the venue and practicalities for the Forum, please consult both documents below:

EQAF 2018-Getting Around
EQAF 2018-Good to know

 

 

©Photo-2014 BOANET.AT.
©Photo-Palais Pallavicini GmbH

Block reservations for participants and accompanying guests have been made at special rates in hotels of different categories for the period of the Forum.

Hotels are to be booked by the participant directly on a first-come, first-served basis. Please note that rates are only valid for reservations directly made through the respective links and forms below.

Please find here the map with the location of the Forum venues and the hotels that are listed below.

Motel One Wien-Prater
Ausstellungsstraße 40, 1020 Vienna
Booking deadline: 19 September 2018
Rates: 80 EUR (single), 105 EUR (double) per night, breakfast is not included
Please use this form to book - use promo code EQAF 2018

Motel One Wien-Hauptbahnhof
Gerhard-Bronner-Straße 11, 1100 Vienna
Booking deadline: 03 October 2018
Rates: 75 EUR (single), breakfast is not included
Please use this form to book - use promo code EQAF 2018

Courtyard Vienna Prater/Messe
Trabrennstraße 4, 1020 Vienna
Booking deadline: 14 October 2018
Rates: 113 EUR (single), breakfast included
Click here to make a reservation - use promo code EQAF 2018

Austria Trend Messe Wien
Messestraße 2, 1020 Vienna
Booking deadline: 1 October 2018
Rates: 76 EUR (single), breakfast included
Click here to make a reservation - use promo code EQAF 2018

Novotel Suites
Radingerstraße 2, 1020 Vienna
Booking deadline: 20 September 2018
Rates: 100 EUR (single), 114 EUR (double) per night, breakfast included
Please use this form to book - use promo code EQAF 2018

IBIS Messe
Lassallestraße 7A, 1020 Vienna
Booking deadline: 20 September 2018
Rates: 83 EUR (single), 95 EUR (double) per night, breakfast included
Please use this form to book - use promo code EQAF 2018

IBIS Budget Messe
Lassallestraße 7, 1020 Vienna
Booking deadline: 20 September 2018
Rates: 46 EUR (single), 51 EUR (double) per night, breakfast included
Please use this form to book - use promo code EQAF 2018

Roomz vienna Prater
Rothschildplatz 2, 1020 Vienna
Booking deadline: 31 August 2018
Rates: 94 EUR (single), 104 EUR (double) per night, breakfast is not included
Please use this form to book - use promo code EQAF 2018

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