26 November 2019 | EQAF Paper

Competences and Qualities for Student Experts: a View from QA Agencies

Dāvis Freidenfelds (Riga Technical University), Inga Lapiņa (Riga Technical University)

Presumably we want each expert in external quality assurance procedure to be a great one. And here the hard part arises – what is a great expert? This paper provides research to the question: what competences and qualities for students experts as vital stakeholders and at what degree are important to higher education quality assurance agencies. To achieve this goal Kano model is used.

This paper was presented at EQAF and reflects the views of the named authors only.

ISSN: 1375-3797

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