23 November 2017 | EQAF Paper

Standardising management systems for educational organisations: implications for European higher education

Anthony F. Camilleri


The paper presents an overview of the upcoming ISO 21001 standard, which will be published in early 2018 as a Management System Standard for Educational Organizations. It shows how ISO 21001 overcomes some of the chief criticisms and limitations of applying ISO 9001 to the field of education, and discusses the principles on which the standard is based. Additionally, it briefly presents the structure of the standard, and discusses how it may be used in conjunction with the European Standards and Guidelines for Quality Assurance in Higher Education to within an international framework of standards applicable to education.



This paper was presented at EQAF and reflects the views of the named authors only.

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